Accessibility Statement

Last Updated: May 5, 2025

At Innovatsi, we are committed to ensuring digital accessibility for all users, including those with disabilities. As a marketing agency serving law firms across Canada, we strive to make our website, Innovatsi.com, and the websites we develop for our clients accessible, inclusive, and compliant with applicable accessibility standards, including the Accessible Canada Act (ACA) and Ontario’s Accessibility for Ontarians with Disabilities Act (AODA). This statement outlines our efforts to meet Web Content Accessibility Guidelines (WCAG) 2.0 Level AA standards and our process for addressing accessibility concerns.

Our Commitment to Accessibility

We aim to provide an inclusive digital experience for all users, regardless of visual, auditory, motor, or cognitive abilities. Our accessibility efforts include:

  • Designing Innovatsi.com to meet WCAG 2.0 Level AA standards, ensuring compatibility with assistive technologies like screen readers and keyboard navigation.
  • Developing client websites (e.g., for law firms) with accessibility features, such as alt text for images, high-contrast designs, and accessible forms, to comply with AODA and ACA.
  • Regularly testing and updating our digital assets to maintain accessibility compliance.
  • Training our team on accessibility best practices to deliver inclusive marketing and website solutions.

Accessibility Features

Innovatsi.com and our client websites incorporate features to enhance accessibility, including:

  • Text Alternatives: Descriptive alt text for images and non-text content.
  • Keyboard Navigation: Full functionality accessible via keyboard for users unable to use a mouse.
  • Readable Content: Clear fonts, sufficient color contrast, and resizable text without loss of functionality.
  • Structured Content: Proper heading structures and ARIA landmarks for screen reader compatibility.
  • Form Accessibility: Error identification and suggestions for user inputs.

Ongoing Efforts

We continuously improve accessibility by:

  • Conducting regular audits using tools like WAVE and Lighthouse to identify and address barriers.
  • Incorporating user feedback to enhance the accessibility of our website and services.
  • Staying informed about updates to WCAG, AODA, and other accessibility regulations to ensure ongoing compliance.

For law firm clients, we prioritize accessibility in website development and marketing materials to help them meet their own regulatory obligations under AODA and ACA, ensuring their services are accessible to all clients.

Feedback and Support

We welcome feedback on the accessibility of Innovatsi.com or our client websites. If you encounter any accessibility barriers or have suggestions for improvement, please contact our Accessibility Coordinator:

We aim to respond to accessibility feedback within 5 business days and take appropriate action to address concerns. If you are not satisfied with our response, you may contact the Accessibility Directorate of Ontario (for AODA-related issues) at 1-866-515-2025 or the Office of the Privacy Commissioner of Canada for broader accessibility concerns.

Compatibility and Limitations

Innovatsi.com is designed to be compatible with modern browsers (e.g., Chrome, Firefox, Safari) and assistive technologies like JAWS, NVDA, and VoiceOver. However, some older browsers or third-party plugins may not fully support WCAG standards. We recommend using the latest browser versions for the best experience.

While we strive for full accessibility, certain third-party tools used in our marketing services (e.g., social media platforms) may have limitations beyond our control. We work to mitigate these by selecting accessible tools and providing alternatives where possible.

Updates to This Accessibility Statement

We may update this statement to reflect improvements in our accessibility practices or changes in legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

Contact Us

For questions or assistance regarding accessibility, please contact:
Innovatsi Accessibility Coordinator
Email: accessibility@innovatsi.com
Address: Innovatsi Inc., 150 Elgin St, Ottawa, ON